Registered Practical Nurse (RPN) Practice Test

What is the first step a nurse must take to develop a positive relationship with a family?

1. Establish credibility

2. Assess family dynamics

3. Provide educational resources

4. Engage in recreational activities

The correct answer is: Establish credibility

Establishing credibility is fundamental in forging a positive relationship with a family. When families perceive a nurse as credible, they are more likely to trust the nurse's expertise, advice, and interventions. This trust serves as the foundation for effective communication, collaboration, and support throughout the care process. Moreover, credibility can foster an environment where families feel comfortable expressing their concerns, asking questions, and actively participating in care decisions. It can be established through consistently demonstrating professionalism, showing empathy, being knowledgeable about the family's situation, and effectively communicating the care plan. By first building this trust and respect, a nurse paves the way for assessing family dynamics, providing educational resources, or engaging in recreational activities, which may all come later in the relationship-building process.