Registered Practical Nurse (RPN) Practice Test

The therapeutic communication technique that helps in critical situations involves:

1. Asking closed-ended questions

2. Clarifying the patient's feelings

3. Offering solutions immediately

4. Ignoring the patient's concerns

The correct answer is: Clarifying the patient's feelings

In critical situations, clarifying the patient's feelings is essential for effective therapeutic communication. This technique allows the nurse to understand the patient's emotional state better and validate their feelings. It encourages the patient to express themselves and can de-escalate anxiety or distress. By actively listening and reflecting on what the patient is going through, the nurse can build a rapport with the patient, which is vital for trust and effective care. Clarifying feelings can also help identify any underlying issues or concerns that the patient may not have verbalized yet, leading to more tailored and effective interventions. In high-stress scenarios, this focused approach enhances the therapeutic alliance, facilitating a more supportive environment for the patient. Other options, such as asking closed-ended questions, may limit the patient's ability to express their thoughts fully. Offering immediate solutions can come off as dismissive of the patient's emotions, potentially leading to frustration rather than resolution. Ignoring the patient's concerns can increase feelings of isolation and confusion, undermining the overall goal of effective communication and care.